Australian Orders
We ship orders Australia-wide using Australia Post, StarTrack, FedEx and other reputable courier partners.
Shipping costs are calculated at checkout based on your location, order value and selected shipping method.
Free Standard Shipping is available on eligible orders over $100. Exclusions may apply to bulky, heavy or dangerous goods.
All shipments include tracking information so you can monitor delivery progress.
Processing Times
Orders are typically dispatched within 1-3 business days of receiving payment.
Where an item is temporarily unavailable, we will contact you as soon as possible with an estimated timeframe and available options.
Backorders
While we make every effort to maintain stock availability, occasional shortages may occur.
If an item is unavailable, we will contact you to discuss:
- Estimated arrival dates
- Alternative products
- Partial shipment options
- Refund options
International Orders
We ship selected products internationally.
International shipping rates and available delivery services are calculated at checkout.
Please note:
- Some products cannot be shipped internationally due to freight restrictions.
- Local customs duties, taxes and import charges are the responsibility of the customer.
- Delivery timeframes vary by destination country.
European Union customers: From 1 July 2026, local VAT, customs duties and import fees may apply on arrival under current EU regulations. These charges are the responsibility of the purchaser unless otherwise stated.
Dangerous Goods & Freight Restrictions
Some products are subject to transport restrictions and may require specific freight services.
Where restrictions apply, available shipping methods will be displayed during checkout or our team will contact you after ordering.
Need Assistance?
If you have questions about shipping, delivery options or product availability, please contact our team before placing your order.
