Privacy Policy

Last Updated: June 2026

  1. Introduction

Inside Out Safety respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and store personal information when you visit our website, purchase products from us, contact us, or otherwise interact with our business.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Who We Are

Inside Out Safety is an Australian-owned retailer specialising in workwear, footwear, sun protective apparel, Australian-made headwear and related accessories.

If you have any questions regarding this Privacy Policy, please contact us:

Inside Out Safety
Phone: (08) 9295 1166
Email: [email protected]

  1. Personal Information We Collect

We may collect personal information including:

  • Name
  • Postal address
  • Delivery address
  • Email address
  • Telephone number
  • Purchase history
  • Order details
  • Customer service enquiries
  • Product reviews and feedback

We may also collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar technologies
  1. How We Collect Information

We collect information when you:

  • Place an order
  • Create an account
  • Subscribe to marketing communications
  • Submit a contact form
  • Leave a product review
  • Contact us by phone or email
  • Browse or interact with our website

Information may also be collected automatically through website analytics and cookies.

  1. Why We Collect Personal Information

We collect personal information to:

  • Process and fulfil orders
  • Deliver products and services
  • Communicate regarding orders and enquiries
  • Provide customer support
  • Improve our website and customer experience
  • Conduct marketing activities where permitted
  • Meet legal and regulatory obligations
  • Detect and prevent fraud or misuse
  1. Marketing Communications

If you subscribe to our mailing list, we may send information regarding products, promotions, news and special offers.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or
  • Contacting us directly.

We will not send marketing communications where prohibited by law.

  1. Product Reviews

If you submit a product review, your first name, initials, username or other identifying information may be displayed publicly alongside your review.

Please do not include personal information within review content that you do not wish to be publicly visible.

  1. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.

We use services such as Google Analytics to collect aggregated information about website traffic, visitor behaviour and site performance.

This information helps us improve our website, products and customer experience.

Cookies may be used to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Measure website performance
  • Analyse visitor behaviour
  • Support marketing and advertising activities

Most web browsers allow cookies to be disabled or managed through browser settings.

Disabling cookies may affect website functionality.

  1. Third-Party Service Providers

We use trusted third-party providers to help operate our website and business. These providers may receive personal information where reasonably necessary to perform their services.

These providers may include:

  • WooCommerce (e-commerce platform)
  • Google Analytics (website analytics)
  • CusRev / Customer Reviews for WooCommerce (product reviews)
  • Mailchimp (email marketing communications)
  • PayPal and other payment providers (payment processing)
  • Freight and delivery providers
  • Website hosting providers
  • IT and technical support providers

These providers are only given information necessary to perform their services and are subject to their own privacy and security obligations.

  1. Payment Security

Inside Out Safety does not store complete credit card details on its systems.

Payments are processed through secure third-party payment providers that manage payment information in accordance with their own privacy and security standards.

  1. Disclosure of Personal Information

We may disclose personal information where:

  • Required to fulfil your order;
  • Required by law;
  • Necessary to protect our legal rights;
  • Necessary to investigate suspected fraud, unlawful activity or security incidents; or
  • You have otherwise consented to the disclosure.

We do not sell personal information to third parties.

  1. Data Security

We take reasonable steps to protect personal information from:

  • Unauthorised access;
  • Misuse;
  • Interference;
  • Loss;
  • Modification; and
  • Unauthorised disclosure.

While we implement appropriate security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

  1. Access and Correction

You may request access to personal information we hold about you.

If any information is inaccurate, incomplete or out of date, you may request that it be corrected.

Requests can be made by contacting us using the details provided in this Privacy Policy.

  1. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services;
  • Meet legal, accounting and taxation obligations;
  • Resolve disputes; and
  • Enforce agreements.
  1. International Customers

Inside Out Safety ships products internationally.

By using our website or placing an order from outside Australia, you acknowledge that your personal information may be processed, transferred, stored or accessed in Australia and other countries where our service providers operate.

While we take reasonable steps to ensure that personal information is handled securely, privacy laws in other countries may differ from those in Australia.

  1. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites.

Users should review the privacy policies of any third-party websites they visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect upon publication.

  1. Contact Us

If you have any questions regarding this Privacy Policy, wish to access your personal information, or would like to make a privacy-related enquiry, please contact:

Inside Out Safety
Phone: (08) 9295 1166
Email: [email protected]